Terms of Use
These terms cover the KindScroll app and this website. By using KindScroll you agree to them. If you do not, please do not use the app.
1. What KindScroll is
KindScroll shows short, encouraging messages you can read, save and share. You choose the topics and the tone. It is intended for general wellbeing and encouragement, and nothing more than that.
2. What KindScroll is not
KindScroll is not a medical service and not an emergency service. It does not provide therapy, counselling, diagnosis, treatment or medical, psychological or clinical advice, and it is not a substitute for care from a qualified professional.
Nothing in the app is monitored by a person, and no one is watching for signs that someone needs help. It cannot respond to a crisis.
If you are in immediate danger in Australia, call 000. Lifeline is on 13 11 14 and Beyond Blue is on 1300 22 4636.
If something you are going through needs real support, please talk to a doctor or a qualified service. The app's Support Centre lists Australian services.
3. Who can use it
KindScroll is written for adults and older teenagers. If you are under 18, please use it with the awareness of a parent or guardian.
4. The optional subscription
KindScroll works without paying. KindScroll Plus is an optional auto-renewable monthly subscription that adds unlimited scrolling and four extra colour themes. Everything else — every topic and tone, saving messages, sharing, reminders and the Support Centre — is free.
There is no lifetime purchase, no annual plan and no free trial.
Price and billing
The price shown in the app comes from your app store, in your own currency. Payment is charged to your app store account when you confirm the purchase, and again at the start of each month until you stop it.
Billing is handled entirely by Apple or Google under their terms, not by KindScroll.
Cancelling
You can stop the subscription renewing at any time in your app store account settings. Cancelling stops future renewals; access continues until the period you have already paid for ends. Removing the app does not by itself cancel a subscription.
Refunds are handled by Apple or Google. KindScroll cannot cancel a subscription, change a price, or issue a refund on your behalf.
Access to Plus features
Plus features are available while your subscription is active, as reported by your app store. If a subscription ends, expires or is refunded, those features stop. Anything you saved stays yours and stays on your device.
Checking your subscription needs a connection to your app store. If that check cannot be made for an extended period, access to Plus features may pause until it can.
5. Availability
Features, content and the subscription may differ between iPhone and Android, may vary by country or region, and may change over time. We may add to, change or withdraw parts of the app. We do not promise the app will always be available or uninterrupted.
6. Acceptable use
Please do not:
- copy, resell or redistribute KindScroll's messages as your own work, or as a competing product;
- use the app for anything unlawful, or to harass, abuse or harm anyone;
- attempt to bypass the subscription, or interfere with how the app works;
- reverse engineer or extract the app's content, except where the law expressly allows it.
Sharing an individual message with someone you care about is exactly what the share button is for, and is entirely welcome.
7. Content
The messages in KindScroll are original writing and remain the property of KindScroll. Cards you share keep their KindScroll attribution.
Messages are general in nature. They are not written about you, are not advice for your situation, and cannot know your circumstances.
8. Your data
KindScroll has no account and keeps your saved messages and settings on your device. That means they are not backed up by us and cannot be recovered by us. If you reset the app's data it is gone, and if you lose the device without a backup of your own, so is it.
What happens when you uninstall depends on your phone's own backup behaviour rather than on us. The Privacy Policy explains that in section 3.
9. Limits
KindScroll is provided "as is". We take real care with it, but we do not promise it will be free of faults, or that its messages will suit every person or every moment.
To the extent the law allows, KindScroll is not liable for indirect or consequential loss arising from using the app. Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law or other law that cannot be excluded — including your rights in relation to the subscription.
10. Changes to these terms
These terms may change as the app changes. The current version is always on this page, with the effective date above.
11. Governing law
These terms are governed by the laws of Australia.